Clarification Text on KVKK

PERSONAL DATA PROTECTION AND PROCESSING CLARIFICATION TEXT

Data Controller: Code Elektronik Makine San. ve Tic. Ltd. Şti.

In accordance with the Personal Data Protection Law No. 6698 ("KVKK") and the General Data Protection Regulation (GDPR), personal data belonging to our customers, corporate business partners, and website visitors are processed within the scope explained below.

1. Processed Personal Data

• Identity Data: Name, surname, corporate contact person for factories and CNC facilities.
• Contact Data: Phone number, email address, dispatch address for on-site automation and field service teams.
• Technical & Machine Data: CNC machine fault codes, PLC software backups, robotic system configurations, and laboratory repair records.
• Financial Data: Invoicing, tax ID, and payment details.

2. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

• Dispatching our technical team for urgent on-site CNC repair, robotic arm maintenance, and automation troubleshooting,
• Executing guaranteed repair, maintenance, and calibration of industrial boards, PLCs, and servo systems,
• Securing your factory data and machine parameter backups against future system failures,
• Financial and accounting operations.

3. Data Security and Confidentiality

Code Elektronik prioritizes industrial data security. CNC machine software backups, PLC/HMI parameter configurations, and robotic system settings obtained during repair processes are kept strictly confidential in our secure workshop systems and never shared with third parties.